If you're renting a home in the Netherlands, you may be eligible for a housing allowance—called huurtoeslag. This is a monthly contribution from the Dutch government to help with your rent costs. It's especially helpful for students and people with lower incomes.
All of APV’s studios grant you eligibility for this subsidy.

• You must be 18 or older
• You rent an independent living space (your own kitchen, toilet, and front door). Namely, an APV studio.
• You are registered at the address in the municipality.
• You are an EU/EEA citizen, or you have a valid residence permit.
• Your (and your partner’s/co-tenant’s) income and savings are below a certain limit.
  The Maximum annual work-related income is around €27,500

First of all, it is important to understand that you can only start your application once you have arrived here and obtained your BSN number. The process is therefore structured in the following way;

1. A few weeks before your arrival date in NL you can make an appointment at the municipality for your address registration. APV provides detailed information about this a month before the start of your rental agreement.
2. Get a DigID (your digital ID for government services in the Netherlands).
3. (Optional) Obtain a Dutch bank account. This is not a mandatory step, but it will make for a smoother and faster processing of your request. Furthermore, having a Dutch bank account will simplify your purchases here (online orders, food orders, etc).
4. Go to Min Toeslagen – the official portal of the Tax Office and fill in the required details. Here we will provide you with a separate guide that helps you go through the form field by field.

You would always have to transfer the full amount of rent to APV. Once the subsidy is requested and approved, you will receive the monthly aid directly into your own bank account.

Usually, the request for your housing subsidy is processed quickly, and you will already hear back within 3-4 weeks.
You are eligible for the funds from the first day of your address registration at the municipality; thus, even if the application process takes longer, you will receive the funds retroactively from the day of registration.

You are still eligible for the housing subsidy, however;
The subsidy is only paid for full months, meaning that if you arrange your address registration after the starting date of your agreement, you might lose the first month of aid.

Example: you have a rental agreement starting on the 1st of August, but you only register at the address on the 20th of August: the result would be that you will not receive any housing subsidy for the month of August, and start receiving it from the 1st of September onwards.

You can visit the “My stay” page in your APV Portal to pay your rent. Here you will find a summary of your reservation and an overview of the payments. From the drop-down menu, you can choose between different payment options.
Finally, it is also possible to pay the rent in cash at our offices.

Note that international bank transfers are not immediate, meaning they can take up to a few working days for such a transaction to land with us.
The ultimate confirmation of receipt is when your payment becomes visible in your APV Portal → Information → My Stay.
If, after 5 working days, the payment is still not visible, you can send us an email and attach your transaction overview. We will then manually look for the payment and link it to your reservation.
If you suspect that you have done something wrong while arranging the transfer (eg. imputted wrong reference number/description), then contact us as soon as possible via email, and let us have your transaction overview.

The rent for a certain month must be paid before the start of such month. For example, paying the rent for August must be done before the 1st of August.

Everybody can easily arrange a payment for you. Log in to your APV portal, open the payment page, and select the month to be paid. You can now copy the link from your browser and send it to a relative or friend. They can open the link and carry on with the payment process.

Yes, you can always access your financial overview through the APV portal, and decide to pay more installments in advance.

Inform us of your delay, and your plans in regards to the payment. We try to be understanding and flexible towards our tenants.
We will think along with you, and try to come up with a solution.

It all starts with a registration on our website. Once successfully registered, you will receive your username and password and will be able to log in on your APV platform. Here you can read information, documents and guides. In addition, you can already fill in all your personal information and upload an identification document. Once you have registered, the ball is in our court, and we will try to come up with a customized housing offer as soon as possible. Depending on the exact period of the year, it could take longer or shorter to receive the offer - a reason for this could be, for example, us still inventorizing the availability for the next term.
Please note that the registration on our website does not guarantee you a reserved housing option.
 

Given the huge pressure on the student housing market, our advice is to start as early as possible. For example; if you are willing to start your stay for the autumn intake (August) our advice is to have your booking secured no later than March of that year. Of course, chances are that we can still help you even after, but our availability will be then limited, thus you will not have much choice - in the worst case we might not have any availability at all.

We do not charge any commissions or registration costs.

Firstly, do not file additional registrations, this will not help. 
If you have registered in good order and received your login details for the APV platform, then there are no further steps needed from your side. Sometimes formulating an offer takes longer, and perhaps, if you registered late, it might be that we are fully booked.
 

So we sent you an offer, you have read the conditions and you want to proceed with booking your accommodation.
To secure your offer, two steps must be taken. Firstly, you will be asked to pay the safety deposit of your room/studio (read more about payments and deposit above, in the chapter “Rent and deposit for your APV room”). Secondly, you will have to sign your rental agreement - this is done via your online portal in the section “My agreements”.
Beware of the deadline! All of our offers have an expiration date - make sure to complete the two steps before the indicated deadline.
Should you have completed the reservation process in good order - then your housing is taken care of, and we will be expecting you. 
 

The answer is yes! We are a flexible organization and we try to fit your needs as well as we can. We know that choosing your higher education is a hard and stressful process; thus we are open to working alongside you!
For the autumn intake starting in August - we offer a 100% free cancellation up to and including the 1st of June!
Should you need to cancel after such date - then inform us as soon as possible and we will do our best to help for as much as we can.

Our rental agreements follow the terms of the HZ University of Applied Sciences. As a new student, you will most likely receive an offer for one year. Later you can extend this by either another year or six months.

We will make sure that the room is ready for you at the start date of your rental agreement - and the housing will be yours till the last day of such agreement. The rental agreement is therefore leading when it comes to your payment obligations to us, the rent must be paid for the months that are included in your rental period.

Once the matching process is completed and we have found a roommate for you, we will make sure that you both have each other's email addresses. This will happen approximately a month before your arrival.

This is a manual process that we do to make sure that we have observed all the variables and details. Of course, the first criterion is gender - you will always be matched with a roommate of the same gender. Secondly, we look at criteria such as study programme, age, origin, etc.

Let us know what your concerns are. We can come up with an instant solution in case availability allows us to. Otherwise, we can relocate you at the start of the next study term.

The housing subsidy is given by the Dutch government to students living in a studio or apartment.
The requirements here are as follows;
- Your accommodation must be a studio or apartment, meaning that you have to have your private kitchen, shower, toilet, house number and entrance door.
- You must be officially registered at the address of the housing
- You must be 18 or older.
- You must have a low work-related income (below €12000 per year)
To keep it short, if you are a student who has reserved a studio and you are 18 or older, you will most likely be eligible for the housing subsidy.
The application all starts with you arriving and registering at your address. Such registration can be done at city hall, with a pre-scheduled appointment. We will help you with the remainder of the steps at our office.

We are the preferred partner of the HZ University of Applied Sciences with more than 30 years of experience in the sector. Our products and services are made for students; extra facilities, all-inclusive prices, and fully furnished accommodation are just some of our unique features. We are available 7 days per week and have physical walk-in locations close to every accommodation building.
Our mission is to provide you with a cosy and warm home, away from home.